Swiss Cheese AI / Customer support

How can we help?

Get help with your Swiss Cheese AI account, credits and billing, debates, or the SCAI MCP connector. Include the relevant details so we can investigate the issue safely.

Email support@swisscheeseai.com

01 / Support topics

Start with the issue you are seeing.

Account & Sign-in

Contact us if you cannot receive a login code, cannot access your account, or have another sign-in or account question.

Credits, Billing & Refunds

We can help with credit balances, subscriptions, payment issues, billing records, and refund questions. Applicable consumer rights are not limited by this support page.

Swiss Cheese AI Debates

If a debate will not start, gets stuck, returns an unexpected status, or a model appears unavailable, include the debate ID and the exact error message if available.

MCP Connector Support

For connection, authorization, or tool-call issues, tell us which host you are using, such as ChatGPT, Claude, Perplexity, or Gemini, and the step that failed.

Privacy & Data Requests

For privacy, access, correction, or deletion requests, review our Privacy Policy and contact support.

What to include

  • The email address associated with your SCAI account.
  • A concise description of what happened and what you expected.
  • The debate ID, connector host, browser/device, or non-sensitive error message where relevant.
  • Screenshots where useful and safe to share.
Do not send passwords, one-time login codes, API keys, OAuth tokens, payment-card details, or other authentication secrets.